Clark & Partners, Sales Manager, Louise Pearson genuinely believes that sound product knowledge is a key customer influence and because of this they invest heavily in staff training and continuous personal development.
Clark and Partners sales team members, eager to expand their skill set, have recently completed the ’Trusted Advisor Learning Programme’. Such a commitment puts them and our business at a distinct advantage in an increasingly competitive retail environment.
The course aims to develop the knowledge and assessment skills of retail staff. During the course their questioning techniques are refined, enabling them to understand customer needs better. Ultimately, better advice is offered and customer trust and satisfaction levels are increased.
The course designed by Years Ahead on behalf of Patterson Medical, is presented by Occupational Therapists and combines online learning modules with one day workshops. It is approved by CEDAB’s Assistive Technology Education and Training Partnership Board and is accredited by the Open College Network (OCN).
Louise said “It was a brilliant course – staff and more importantly customer feedback has been positive… It’s been a very worthwhile and informative learning exercise for all involved. I would highly recommend it.”
From 8 April 2013 Personal Independence Payment (PIP) will replace Disability Living Allowance (DLA) for people aged 16 to 64 with a health condition or disability. You may need an assessment to work out the level of help you get.
PIP is paid every 4 weeks. It’s tax free and can be paid if you’re in or out of work. It is made up of 2 components, daily living and mobility, whether you get 1 or both of these depends on how your condition affects you.
You may qualify for PIP if you are aged 16 to 64 and have difficulty with:
‘activities of daily living’
daily living difficulties
Most people getting DLA won’t be affected until 2015 or later. You may be affected earlier if your condition changes, or you reach the end of your existing DLA award.
Clark and Partners is thrilled to announce Mrs Dolphin as the prize draw winner for the top of the range ST#6 scooter!
Mrs Dolphin was thrilled at the arrival of her new high spec. scooter this week and was taking it for a spin within minutes. ‘I’ve never won anything before, I can’t believe it!’.
Clark and Partners offer a wide range of scooters, from large out door scooters equipped for longer range journeys such as this ST#6 to small portable models that are ideal to go in the car boot and take away with you.
Visit your local Clark and Partners store to view our range or call 0800 783 3832 for more information.
Clark and Partners have a unique offering with the brand new Scootcase now in store. This innovative scooter is perfect for day trippers and those who are keen to travel.
The Scootcase folds down into a custom luggage case which provides easy transportation and maximum protection. Your scooter is now just another luggage item, which can be loaded onto a coach or checked in at the airport. This unrivalled solution means that the Scootcase really can take you further than any other scooter!
Call Clark and Partners on 0114 229 33 99 or enquire at your local store to trial the Scootcase.
Clark and Partners are proud to sponsor the local based charity Stars in Our Eyes. And following another very successful charity even the local newspaper printed the following.
The Stars in Our Eyes charity music road show rolled into town with another colourful fund-raising event at the weekend. Acts include Cher, Lady GaGa, Neil Diamond and Freddie Mercury were all represented at the three-hour tribute show at Pastures Lodge, Mexborough, on Saturday night. And the even raised more than £1,000.00 for wheelchair bound Chris Hanson, of Spotborough. Colin Rufus, from the Conisbrough based charity which puts on weekly shows to help raise cash for worthy causes throughout the region, said “It was an absolutely fantastic night – another sell out of Stars In Our Eyes which raised a huge chunk towards Chris’s new wheelchair.” Stars in Our eyes have raised more than £5000,000 for charity since they were formed nine years ago. They now have a packed schedule of bookings and are sponsored by Sheffield-based mobility specialists, Clark and Partners, which is helping them to continue their charitable work. Colin said: “Clark and Partners have been a huge help to us and have ensured that we can go on fundraising.” He Added: “We’re always well received by audiences but when we’ve had a successful show like the one at Pastures Lodge on Saturday night, it makes all our efforts worthwhile.”
We offer our support to Stars in Our Eyes and our congratulations for their 9 year anniversary next week.
The Vita from TGA is amongst the most advanced and stylish scooters in the world. It has full suspension featuring double wishbone suspension at the front, and a mono shock absorber at the rear utilizing revolutionary technology from the motor cycle industry. A robust rear wheel drive system propelled by a powerful motor will provide one of the smoothest and most comfortable rides that you will find.
An intuitive liquid crystal display instrument console clearly shows accurate real time information of everything you need including speed, time and temperature. A handy trip computer shows how far you have travelled and a battery condition indicator shows the amount of charge remaining so you will never be caught short. The whole instrument panel is conveniently back lit so it is easily read in low light.
Speed control levers on either side of the console are designed to give forward and reverse control from either side, the top speed can be easily controlled with a handy hi / low switch limiting the scooter to either 4mph for pavement use or 8 mph for use on the road.
Its modern LED lighting system provides super bright lights, with less power consumption, longer life and are maintenance free – proving that Vita really is a glimpse of the future of mobility scooters. Vita’s unparalleled good looks and sleek modern clean lines put it far ahead of the competition. Available in a choice of vibrant metallic Orange, White and now Blue it is sure to bring many admiring glances and much more freedom and pleasure to your life.
Vita has been designed to take practically everything on for you at the touch of a button. Its onboard control computer gives you smooth pull-aways and automatic braking. Everything has been thought of, there is even an emergency brake that stops the scooter and cuts the motor in case of emergency.
Fully adjustable comfortable seat, with adjustable backrest, headrest and armrests, all round alloy wheels and 80mm (3.1”) ground clearance, allow Vita to negotiate even the trickiest of terrain with ease.
It comes complete with a market leading 2 year parts & labour warranty.
• User weight – up to 28 stone
• Maximum speed up to 8 mph
• Adjustable tiller
• Polished alloy wheels
• Pneumatic tyres
• Rear storage pocket
• Anti-tip wheels
• Heavy duty 50 Amp batteries – for a range of approximately 20 miles
• Ergonomic control levers
• Emergency braking system
• Cup holders
• Super bright head lights, indicators and hazard warning lights
• Energy saving mode
• Fully adjustable seat
Don’t miss out, call us today for your free no obligation home demo on 0114 229 3388
Clark and Partners have been established for over 50 years and are well known for mobility throughout the area. They have 7 shops which can be found at Hillsborough, Wellington Street Sheffield, Doncaster Centre, Huddersfield, Derby City Centre and Rotherham General Hospital. Our biggest and busiest shop is situated at our Head Office Orgreave near Handsworth.
The shop is open Monday to Friday 9am till 5 pm and Saturdays 9am-12.30pm. It’s located on Orgreave Way just off Retford Road at Handsworth and is very easy to find with lots of free parking.
The shop has a vast amount of products on display for sale direct to the public, including Scooters, Rise and Recline Chairs, Manual and Powered Wheelchairs, Bathing Equipment, Beds and even a working Stannah Stair lift. Situated at Head Office, with an extensive warehouse, stocks are high and readily available. The shop also features a newly extended shoe and slipper department for all your footwear needs.
The helpful and experienced staff are on hand with good advice and have a great deal of knowledge within the mobility field. There is a Specialist Wheelchair and access team also based at Orgreave, so everything you could ever need is right there.
Visit today at 1 Orgreave Way Sheffield S13 9LS or call 0114 229 3391, email email@example.com
Some of you might think our staff look very familiar, especially at our Doncaster branch. Sue Shaw has worked for Clark and Partners for over 10 years but now she’s setting her sights on an acting career after her You Tube success. Customers often tell us they want to hear how a product works from real people and not just sales or technical talk. Understanding what something can do for you makes you much more inclined to give it a go and listening to experiences from people who deal with goods daily can be a great help.
Sue has recorded several videos showing customers products including stairlifts, bathing aids and walking sticks. The rise and recline chair video received 103 hits within the first few days of release. They aren’t your usual sales type films designed to sell you something you don’t need. They give real information and answer questions commonly asked by customers, whilst sharing the experience Sue has gained over her years in the mobility industry.
Last week a customer in the Doncaster branch recognised Sue from her You Tube fame and thanked her for her helpful tips and advice. Other members of the retail team will also be sharing their knowledge, providing videos via You Tube so customers can find out more information prior to visiting our shops. The only danger now is losing our valuable team toHollywoodif fame goes to their head!!
Over a year ago our Huddersfield showroom opened its doors and today seems to be getting more and more popular with customers.
Ray our showroom adviser is already well known with quite a number of regular customers. In fact his friendly and inviting personality invites many regulars in just for a chat. Another regular is Calderdale wheelchair services who provide customers with wheelchair vouchers which are accepted and exchanged for goods by Clark and Partners.
There’s a wide range of products available in our Bradley Mills showroom from folding walking sticks to stair lifts. In fact there’s a Stannah set up in our Huddersfield branch so if you fancy trying one out before making a decision to buy that’s not a problem. We also have quite a wide selection of bathing aids too from waterproof dressing protectors to bath hoists and walk in wet rooms. In fact there’s very little we don’t stock!
Our fully operative Oxford voyager ceiling track hoist proves to be a big hit too with customers popping in to give it a try.
We would also like to say a special thanks to Gateway for Care from Kirklees Council as they recommend us on many occasions. Our location of the branch is great too with ample free parking and easy access and with us just being across from the Galpharm stadium and next to the NHS repair centre we’re easy to find.
Our Huddersfield branch is also amongst the first of our showrooms to gain the Motability certification. This means we’re approved and able to supply powered wheelchairs and scooters packages to the public via a mobility allowance or alternatively a war pension. Another step towards making life more comfortable.
If you have any queries please contact Ray your local advisor at
7 Bradley Mills Industrial Estate
Tel 01484 420082