Part of Clark & Partners amazing service, we aim to help our customers as quickly and efficiently as possible and in many cases the requirement for a stair lift can come out of the blue.
Just as it did last week with Mr Clark, no, he’s not related!
Mr Clark bought his first stair lift from us in 1990, although it had been well maintained by us, at 22 years old it needed replacing. He called our Sheffield head office, he was so pleased with the service he had received many years ago, and having had such a reliable product, he wanted to use Clark & Partners again.
It was arranged for Michael, one of our friendly access team advisors, to visit Mr Clark and discuss his requirements and check the measurements, as things may have changed over 20 years.
Michael advised the options available, the different types of stair lift and seat colours.
Mr Clark decided to go ahead and replace his old Stannah with a new one and wanted it doing as soon as possible. Within no time our in house team of specialised engineers arrived and removed the old stair lift with minimal disruption to Mr Clark. They returned again the following morning and installed the brand new one.
After taking away the packaging, cleaning up after themselves and a quick cup of tea the engineers left a very happy Mr Clark to enjoy the use of his new stair lift, with peace of mind it would last another 20 years.
For more information or to book your own home assessment please call us on 0114 2293388