FAQ’s...

Everything you need to know and more…

When considering a stairlift for the first time you are likely to have lots of questions, our fully trained access specialists are on hand to answer any queries and put your mind at rest.

Here are just a few of the frequently asked questions:

Does the stairlift fit to the wall?
Mrs J from Sheffield

No it fits to the treads of your stairs which is why it’s important to have a free survey before buying your lift so our experts can foresee any adaptations that might be needed.

Can my family use the stairs if I have a stairlift fitted?
Mrs B from Mexborough

Yes definitely, the seat and footplate can fold out of the way manually or electrically to suit you.

I live in a terrace house, does this mean I can’t have a stairlift?
Mrs L from Doncaster

No not at all, certainly some amendments could be needed but we can take care of it all. We have a team of builders that can sort any extra work prior to installation, such as moving radiators or doors to avoid obstructions.

What happens if I get a power cut – will I get stuck?
Mr W from Dinnington

Every stairlift has a battery backup so your lift will never be out of action or leave you stranded.

Do I have to maintain my stairlift?
Mrs K from Rotherham

We recommend you look after your stairlift by having it regularly serviced, as with any electrical item routine maintenance is essential to keep it in good working order.

Furthermore it’s simple and affordable!

What if I can’t use a stairlift on my own?
Mrs C from Derby

Wireless remote controls are standard on every stairlift so your family or carer can help you get the full benefit from your lift.

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